Client Guide
What Command Can Do
A complete guide to Command's capabilities — what it can handle automatically and what needs your approval
Capability Overview
Command connects to the tools your agency has enabled for your account. It can inspect data, make changes, create content, and manage operations across multiple areas.
| Area | What Command Can Do |
|---|---|
| Website | Read pages, edit content, update SEO meta, manage WordPress posts/pages/media, apply Elementor changes |
| SEO | View domain overview, rankings, top pages, search performance, time-series trends |
| Billing | View invoices, contract details, outstanding balance, payment history |
| Reports | Generate and view monthly reports, compare periods |
| Assets | Upload files, list assets, reference assets in other operations |
| Social Media | View posts, create drafts, manage content calendars |
| Google Business | Update business info, upload images, manage attributes |
| Ads | Review ad performance, audit campaigns (Meta & Google) |
| Appointments | Book appointments, update contact info |
| Knowledge Base | Read your knowledge docs for brand rules, services, offers |
Auto-Run Actions
These actions run automatically when your intent is clear — Command doesn't pause to ask permission:
| Action | Examples |
|---|---|
| Read / inspect data | "What's my SEO ranking?" "Show my latest invoice" |
| Edit website content | "Change our hours to 9–5 on the contact page" |
| WordPress content edits | "Fix the typo on the About page" (uses targeted text replacement) |
| Upload media | "Add this image to the media library" |
| Create contacts | "Add John Smith as a new contact" |
| Update opportunities | "Mark the Smith deal as closed" |
| SEO meta updates | "Update the page title for /services" |
| Elementor changes | "Change the hero heading" (after backup) |
| Google Business updates | "Update our business hours on Google" |
| Draft content | "Write a draft blog post about our new service" |
Actions That Need Your Approval
Command pauses and asks for your confirmation before proceeding with sensitive or irreversible actions:
| Category | Why Approval Is Required | Examples |
|---|---|---|
| Publishing & scheduling | Content goes live publicly | Publishing a blog post, scheduling social media |
| External sends | Messages go to real people | Sending SMS, sending emails, one-off outbound messages |
| Ad spend changes | Affects your budget | Changing ad budgets, boosting posts, committing ad campaigns |
| Billing & payments | Financial impact | Refunds, subscription changes, payment processing |
| Deletes & removals | Cannot be easily undone | Deleting pages, removing content, canceling accounts |
| Credential changes | Security risk | Changing passwords, updating API keys, modifying permissions |
| Destructive WordPress abilities | Can break your site | Any WordPress ability marked as destructive |
How Confirmations Work
- Command explains what it's about to do
- You see an Approve or Deny prompt
- Approve — Command proceeds with the action
- Deny — Command stops and suggests an alternative
You can also provide a reason when denying, which helps Command understand your preference for next time.
Command will only ask you once per action. If you deny it, Command won't retry the same operation — it will suggest a different approach instead.
How Command Uses Your Data
Command accesses your data in real-time to answer questions and take action:
| Resource | What Command Sees |
|---|---|
billing://overview | Invoices, contract, outstanding balance, payment status |
reports://latest | Your most recent monthly report |
reports://list | All available monthly reports |
seo://overview | Search performance, rankings, top pages |
website://list | Your websites, connection status (GA4, GSC, Cloudflare) |
knowledge://doc/* | Your Knowledge Base documents (brand rules, services, offers) |
Command only accesses data for your specific client account. It cannot see other clients' data, even within the same agency.
What Command Cannot Do
- Access other clients' data — strictly scoped to your account
- Make financial commitments — any billing or payment change requires your approval
- Bypass agency controls — if your agency disabled a portal feature, Command can't use it either
- Execute unlimited operations — capped at 6 tool actions per message (if more are needed, Command will continue in the next turn)
- Guess when uncertain — if details are missing, Command asks you rather than assuming
- Send unsolicited messages — outbound SMS/email always requires confirmation
Tips for Best Results
- Be specific — "Update the phone number on our Contact page to 555-0123" works better than "Fix our phone number"
- Reference exact text — When asking for edits, include the current text: "Change 'We are open 9-5' to 'We are open 8-6'"
- One request at a time — Complex multi-step changes work best as a sequence
- Attach files — Upload images and documents directly rather than describing them
- Check work — After a website change, ask Command to verify it went live