Orders

What Orders Is For

Orders is where you request more website work for your business.

That can include:

ordering a new website
following the status of a website build
checking whether intake is complete
seeing whether work is queued, building, live, or finished

Use this page when you are starting new website work or checking where an existing request stands.

Common Order Flow

Open Orders.
Start a new website order when that option is available.
Fill in the requested intake details.
Submit the order.
Return to the order status page to track progress.

What To Prepare Before Ordering

Orders move faster when your intake is clear.

Try to have:

the business name and main contact
the main service or offer
the target city or service area
any important photos, logos, or files
notes about what the website should achieve

What Each Status Usually Means

| Status | What it usually means | What you should do | |--------|------------------------| | Queued | Your request is saved and waiting to start | Make sure intake and uploads are complete | | Building | The website is actively being produced | Watch for questions, previews, or requested edits | | Live | The website is published or in the live launch stage | Review the live site and note follow-up changes | | Failed | The workflow hit a problem and needs review | Contact your agency team so the blocker can be cleared |

Best Habit While A Website Is In Progress

Do not wait until launch day to check back in.

Instead:

review the order after submission
upload anything missing early
watch for status changes
collect edit notes in one clean pass

Orders Versus Website Builder

Use:

Orders to request or track website work
Website Builder when a website already exists and you are ready to review or make direct changes

Good To Know

Orders is about requesting or tracking website work.
It is not the same thing as Billing.
Once a website exists, day-to-day edits usually happen from the website detail page and builder.